Terms of Use

Last Updated: November 4, 2023

Please read these Terms of Use (“Terms”) carefully before using our website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

  1. Introduction

    These Terms govern your use of the website and services provided by Matters LLC, furthermore refer to as “we,” “us,” or “our”. By using our website, you agree to comply with these Terms, our Privacy Policy, and any other terms and conditions that may apply.

  2. Eligibility

    There are no age limit in using out website or services. However, the most who will benefit from our website and services are junior-senior professionals, business owners and women who want to return to their career.

  3. User Account

    To access certain features of our services, you may be required input your contact details, without creating an account. You agree to notify us immediately of any unauthorized use of your details you shared with us.

  4. Services and Content

    Our website provides coaching content and related services. All content on our website, including text, graphics, images, videos, and other materials, is for informational purposes only and should not be considered professional advice.

  5. Intellectual Property

    All content on our website, including text, graphics, logos, and other materials, is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

  6. User Conduct

    When using our website, you agree to:

    • Not engage in any illegal or harmful activities.
    • Not violate the rights of others.
    • Do not impersonate any person or entity.
    • Not upload, transmit, or distribute any harmful or offensive content.
    •  
  7. Coaching Agreement 

  8. Many professionals are discovering the value and benefits of sales coaching. 

    Coaching encourages people to bridge the gap to their next level of success. 

    A coach gives the opportunity to strengthen specific interpersonal, communication, leadership skills and improve their effectiveness in both work and life.  

    I look forward to partnering with you to accomplish what you really want; to have you be more successful as well as to have more of what you want in life.  

    To make your coaching experience more productive please:

    • Be committed to your goals and vision. Take the time to examine what you want and need, and determine goals that are truly meaningful to you;

    • Make a commitment to yourself to complete your action plan by experimenting with new approaches and behaviours; and

    • Make your coaching session a priority in your schedule; come to the session prepared with what you want to discuss, and your achievements from the previous session. 

    The goals of each coaching conversation are to assist you in:

    • Establishing achievable goals;

    • Promoting self-awareness and self-discovery;

    • Identifying opportunities and solutions;

    • Determining a course of action; and

    • Empowering you to achieve your goals.

       

      By starting a coaching arrangement with me you are indicating that you are willing to do and be your best self.  

    This is a personal investment of your resources and demands your best work.  

     

    To lay the foundation for our coaching relationship, I would like to provide you with the following information and guidelines for our work together:

     

    SESSION TIME: A single coaching session is 45 minutes.

    CANCELATION POLICY: Please provide 48-hours notice to cancel/re-schedule without charges. A failure to provide such a notice will result in session cancelation and are non-refundable.

     

    COMMUNICATION PROCESS:   All coaching will be conducted virtually.  If you need to get in touch with me prior to the session, you can also e-mail at: [email protected] .

    ADDITIONAL TIME:   You may email me between our sessions if needed. I enjoy providing this extra level of service. 

     

    CHALLENGES:   If you ever have a concern about the nature of coaching relationships, please bring it up.  I am here to support you and your coaching needs.

     

    CONFIDENTIALITY:   During the coaching relationship, you may share future plans, business dealings, and other proprietary information with me. I will not at any time, either directly or indirectly, use any such information for my own benefit. I will not give out the name of any Client as a reference without that Client’s consent. The coaching relationship is strictly confidential. I am committed to the International Coach Federation’s (ICF) Code of Ethics (https://coachingfederation.org/ethics/code-of-ethics). 

     NATURE OF RELATIONSHIP:   You are entering this coaching relationship with the understanding that you are responsible for creating your own decisions and results.  You agree not to hold the Coach liable for any actions or results for adverse situations created as a direct result of a specific referral given.  

     TERMINATION CLAUSE:   Either party may terminate this Coaching Agreement at any time.


    COACHING COSTS:     Cost is defined by the coach before entering the Coaching Agreement.

     

    PAYMENT TERMS: All the cost shall be paid in advance, prior the coaching session.

  9. Privacy

    Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  10. Termination

    We reserve the right to terminate or suspend your access to our website and services at our discretion and without notice for any violation of these Terms or for any other reason.

  11. Disclaimers

    Our services are provided “as is” without any warranties. We do not guarantee the accuracy, completeness, or reliability of any content or services on our website.

  12. Limitation of Liability

    To the extent permitted by law, we shall not be liable for any direct, indirect, consequential, or incidental damages arising from your use of our website or services.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

  1. Changes to Terms

We may update these Terms from time to time. Any changes will be effective when posted on our website. Your continued use of our website and services after such changes indicates your acceptance of the updated Terms.

  1. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at [email protected] .

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Use.