Ever wondered what sets successful leaders apart? In this article I am sharing a research shared with me by the Emotional Intelligence Training Company Inc .
Using the EQ-i assessment, the Company dived deep into the impact of Emotional Intelligence and reveal insights about how the EI development transforms leadership teams.
Here’s a snapshot of why investing in Emotional Intelligence (EQ) pays off:
The EQ Success Factor, based on the MHS’s study:
- EQ accounts for 15% to 45% of work success.
- Based on studies with 4,888 working individuals, EQ emerges as a significant predictor of job success.
Top EQ Factors Across Occupations:
- Overall Work Success: Self-Actualization, Happiness, Optimism, Self-Regard, Assertiveness.
- Management Consultants: Assertiveness, Emotional Self-Awareness, Reality Testing, Self-Actualization, Happiness.
- Nurses: Self-Actualization, Independence.
- Elementary-School Teachers: Optimism, Self-Regard, Independence, Stress Tolerance, Happiness.
- Engineers: Self-Actualization, Happiness, Optimism, Empathy, Interpersonal Relationships.
Practical Insights for Business Leaders:
- Emotional Intelligence is like a recipe; it’s about finding the right combination for success.
- Satisfaction at work is highest when emotional skills align with the job’s requirements.
Return on Investment (ROI):
- Organizations that invest in EQ coaching experience improved team performance and job satisfaction.
- EQ coaching goals:
- Familiarize participants with emotional intelligence components.
- Identify emotionally intelligent actions and behaviors.
- Improve emotional intelligence through understanding and practicing effective behaviors.
Why EQ Coaching Matters:
- Measure current emotional and social functioning.
- Provide feedback on perceived emotionally intelligent behavior.
- Impact personal and professional performance positively.
EQ-i 2.0 in Business: Analyzing Proven Success Cases
American Express (Case 1)
Objective: Discerning top performance characteristics.
Results:
- Metrics: Customer satisfaction and sales.
- EQ-i Assessment: Correlation with superior performance.
ROI Impact:
- EQ-i accounted for 48% of performance variance.
Strategic Insight:
- EQ-i predictive model manifests in heightened sales and overall performance.
American Express (Case 2)
Objective: Crafting a robust training program.
Results:
- EQ-i Program Implementation: Teams assessed on EI skill sets.
- Evaluation: Exemplary short and long-term impact.
ROI Impact:
- 100% reported enhanced transitions to higher roles through understanding EI strengths.
Strategic Insight:
- EQ-i for Leadership Development ensures seamless transitions and superior leadership.
New Zealand Telecom Objective: Understanding the EQ-i and leadership connection.
Results:
- High Performers: Demonstrated significantly higher EQ-i scores.
- Key Skills: Self-actualization, stress tolerance, happiness.
ROI Impact:
- 48% of differentiators between high and low performers linked to EQ-i attributes.
Strategic Insight:
- EQ-i predictive model for Training and Coaching unveils a strategic roadmap for leadership success.
United States Air Force
Objective: Mitigating attrition through understanding differences between recruiters.
Results:
- EQ-i Assessment Differences: Discernible variances in critical areas.
ROI Impact:
- 92% increase in retention and substantial cost savings.
Strategic Insight:
- EQ-i predictive model for Selection translates into reduced costs and heightened productivity.
Conclusion:
Investing in your leadership team’s Emotional Intelligence isn’t just a choice; it’s a strategic move for success. Witness improved job satisfaction, enhanced teamwork, and better decision-making by prioritizing EQ development.